Refund & Return Policy

At LaRue’s Candle Works, each candle is hand-dressed, spiritually prepared, and packaged with care. Because our products are made of glass, customized by hand, and created as intentional ritual objects, all sales are final.

We do not accept returns or exchanges once an order has been shipped or delivered. This helps us preserve the safety, quality, and energetic integrity of each candle. Once a ritual candle has left our care, we are unable to resell it.

Damaged or Broken Items

If your item arrives broken or damaged, please contact us within 48 hours of delivery.

To request a replacement or refund, please email us with:

• Your order number

• Clear photos of the damaged item

• Clear photos of the packaging

• A brief description of the issue

Once reviewed, we will offer either a replacement or a refund when appropriate.

Incorrect Orders

If you receive the wrong item, please contact us within 48 hours of delivery so we can make it right.

Custom Orders

Custom, personalized, and spiritually prepared items are final sale and cannot be returned, exchanged, or canceled once production has begun.

Cancellations

Orders may only be canceled before they are prepared or shipped. Once your order is in production or has shipped, it cannot be canceled.

Spiritual Product Disclaimer

Our candles and ritual products are offered as spiritual support and intentional tools. They do not guarantee specific outcomes, results, or manifestations.

Thank you for honoring the care, preparation, and intention placed into each LaRue’s Candle Works creation.